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Division » Business Process Outsourcing

Outsourcing Contact Center in Philippins

The main goal of every business is to provide the right service to their customer while remaining effecient and meet customers' expectations. It is by doing things right from the beginning.

flexicom work with our partners to decide on the strategy of handling their different customer facing business processes. There is more than one option to decide on handling the business processes and operations, but it will all depend on the the internal competencies required to deliver and the level of competition for the delivered service. Companies can choose based on that from the following setups:

 

  1. Fully outsource
  2. Partnership
  3. Poilet
  4. Do it all in-house

flexicom work with the partner to decide on the best fet to make sure the service is delivered, while the partner is protected against compititors and failures.

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